Well, I'm lucky (as are the millions of peeps that visit BYC) to have a lot of help from an AMAZING group of moderators and members!!!! Setting eggs: haha... we've done it a few times, but We're at our limit of chickens for our city :( Soooo busy with so many projects (some are pretty big and involve BYC)
It's hard to say, but it's probably something with you setup unless we start hearing about others with the same problem (and we have thousands of visitors with ipads, etc.).
Usually testing on a different device with a different browser helps determine where the issue is.