Pros: great variety, great customer service
Cons: prices, quantity ordering, Have gotten to commercial they lack compassion
I have been ordering from Murray McMurray since 1991. Usually I have great success with their chicks, however this past time, I ordered 25 chicks of various breeds, I got a text saying my order had been shipped on a Saturday (?) and I got the order on Tuesday. 13 were DOA, and the rest were on their last leg. I spent the entire next day and a half feeding them and watering them from a syringe. I was able to keep them alive for that long, but they just kept dying one after the other until by the next afternoon, all had died. I called McMurray crying my eyes out, not looking for sympathy (but certainly got none)and they simply said that they would re-ship them. I told them I wanted to wait until April this time...so I should have my replacement order by tomorrow (April 2nd) or the next day. I only hope that it doesn't happen again. They seemed to treat the chicks like just another box. Granted, I have NEVER had anything like this happen before. I might have lost 1 or 2 from an order of 100 over the years. But never have I ever lost the entire shipment. When I get ready to order again, I think I will try a different hatchery, though.