Finally, he told me that to fix my computer over the phone, I had three options. They range from $100-$200. I asked what exactly he would be fixing? He said he would be deleting some programs that I wasn't using. I said "isn't that something I can do myself?" He asked o I knew how to do it. I said, "*#%^ yeah!" As in "it's easy!"
HE TOLD ME OFF! I explained that I had not been swearing at him, I was only using an expression. He continued to be a jerk to me. So, I said the word repeatedly until he hung up on me.
Mature of me? No. But I don't feel that you have the right to tell me not to use one foul word when I'm the customer. He doesn't pay me, I would've been paying him. He had a chance to explain to me why it was easier for him to do it. It wouldn't have taken much. I hate altering programs. Heck! If I weren't so lazy about it, I would have checked and seen that that was the problem to begin with.