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Not receiving subscriptions in my email.

post #1 of 5
Thread Starter 

I've stopped receiving subscriptions in my email and was wondering if anyone else was having this problem?

post #2 of 5
I have email turned off so I'm afraid I can't be of help on if they are coming through or not.

There is a thread you could drop by ~http://www.backyardchickens.com/t/975710/not-getting-private-email-notifications/0_30

They say to check your spam etc but I think admin can check what your status is when it comes to email.

Hope this helps you Michael and you get it going again fl.gif
post #3 of 5
Thread Starter 
Quote:
Originally Posted by Yorkshire coop View Post

I have email turned off so I'm afraid I can't be of help on if they are coming through or not.

There is a thread you could drop by ~http://www.backyardchickens.com/t/975710/not-getting-private-email-notifications/0_30

They say to check your spam etc but I think admin can check what your status is when it comes to email.

Hope this helps you Michael and you get it going again fl.gif


Thanks. My subscriptions are not being sent as spam or junk mail so I sent a PM to NiftyChicken. Hopefully the techs can fix it soon.


Edited by Michael OShay - 11/13/15 at 12:56pm
post #4 of 5
Did you get it sorted out @Michael OShay?
post #5 of 5

Hi Michael,

 

Our records have the following report from your email account: "Bounced Email"

 

This means that your internet provider is blocking our emails to you.

 

At this point your options are to:

 

1) Contact your email provider and have them "whitelist" BYC and our email address support@backyardchickens.com  (basically removing our emails from your block list)

2) Change to another email provider

 

After you've done either and or both of those things, let me know via PM and we can keep an eye on the emails from our server to see if they are going through, bouncing, or being rejected.

Rob - Married to my wife Emily for 15 years and have two daughters, 12 and 9.  Home to five mixed hens
Nifty-Stuff.com | TheEasyGarden.com  | SufficientSelf.com | BackYardHerds.com
Upgrade to a Golden Feather Membership - Check Out BYC on Facebook

Having Technical Problems?  See our troubleshooting article here!

Reply

Rob - Married to my wife Emily for 15 years and have two daughters, 12 and 9.  Home to five mixed hens
Nifty-Stuff.com | TheEasyGarden.com  | SufficientSelf.com | BackYardHerds.com
Upgrade to a Golden Feather Membership - Check Out BYC on Facebook

Having Technical Problems?  See our troubleshooting article here!

Reply
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