Will do! I was able to get a little out today. I'll keep trying... Used some needle nose tweezer type things. It's a matter of holding her still so I don't gouge her eye! Eeek! I'll also make sure to not eat before or after... So nasty. The resistance that blob gives is yuck! I have tried pushing upwards on her lower lid and that stuff is like a rock!
I have the same situation. the yellow staff was hard to clean, I used saline to make it wet and pushed it with a q tip from both sides of the eye trying not to damage the eye. it had a kind of hat shape. then I put the antibiotic ointment and gave her baytril orally. her conjunctive is still inflamed but at least I can see her eye, there is a kind of tiny hole in the center of her eye which is covered by whitish conjunctive. I hope she will see again. there is no sign of any respiratory disease.