my ducks eyes look kind of swollen or matted and she seems to be itching alot. ive posted a video if anyone has ideas on how i can help her i would appreciate it.
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Is she an only duck or is there a drake? If she's being grabbed by a drake that could cause some eye and head injuries.
If she cannot wash her head, then she could get an infection in her eyes, ears, sinuses, and yes that would cause scratching and swelling.
A mild saline solution rinse three or four times a day for a few days may help.