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Efowl experience - Page 2

post #11 of 16
Quote:
Originally Posted by oliverfarm View Post

They were pretty cold to the touch when I got them. They were air shipped and the day I received them it was in the 20s. I think what really did it was how cold it was. I think this would not be an issue during warmer months.
I looked back at the tracking total travel time to the post office was 61 hours.

Oh I'm so so sorry. Thank you for helping me understand. so the birds likely got too cold? is e fowl going to make it right for you by sending replacements when it's a bit warmer? one thing really shocked me on their site and that was charging 12.00 dollars for ONE vaccinated bird. same bird, same vaccine, cost me .50 cents more! so it was three dollars and some change instead of 12 dollars THAT'S OVER A 800 Percent markup!! Since they work closely with major hatcheries I know they are only being charged about .50 cents as well for the vaccines. Yet they continue to mark up the vaccine to 12.00 dollars a bird!! I could hardly believe my eyes!They definitely make up for that free shipping they offer. I must be honest, when I saw that mark up my confidence in the company dropped a whole lot. Most places encourage vaccine by offering a good low price. not this one.They mark it up about 8o0% percent!! That's a definite discouragement!
post #12 of 16
Its not $12.00 per bird, its per order regardless of size. Im sorry op had a bad experience. Some companies ship replacements, some do refunds.
post #13 of 16
Thread Starter 
Quote:
Originally Posted by dmanhefner View Post

Its not $12.00 per bird, its per order regardless of size. Im sorry op had a bad experience. Some companies ship replacements, some do refunds.
Dmanhefner,
Said it. They gave me complete refund. So we are even.
I did not get mine vaccinated by them. But there prices were pretty much on par with what birds are sold locally...they just have so many options.
I won't say they're a bad company. They tried and they say 99% of birds arrive safely...I was just the unlucky 1% I guess
post #14 of 16
Quote:
Originally Posted by oliverfarm View Post

They were pretty cold to the touch when I got them. They were air shipped and the day I received them it was in the 20s. I think what really did it was how cold it was. I think this would not be an issue during warmer months.
I looked back at the tracking total travel time to the post office was 61 hours.


Their little bodies would have cooled off very quickly.  I just wonder if the package was left too cold and a concerned postman tried to heat it up.  I'm just saying in that cold of weather they would not have been in an advanced state of decay, giving off any kind of stench!

So sorry this happened :(

post #15 of 16
Always open the box in front of the PO employee before you leave. Most require this to make a claim.
post #16 of 16

eFowl is not a hatchery, but just a broker.  They are terrible.  I entered an order and never received a delivery date as promised.  No problem billing my cc though.  Without going into the details.  I have never got a reply from the company after multiple e-mails and calls.  I have have disputed the transaction with my CC company.

 

I have since ordered directly from the Hatchery directly which they put on their website.  www.hoovershatchery.com

We will see how that goes.

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