I'm guessing they got their stock for more common breeds from other hatcheries, and their rarer ones from smaller breeders, which is why the rarer ones are better quality.
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I lost one chick but that is to be expected. The nine I have left are beautiful, large, healthy birds. No other problems. Just got my first egg yesterday! I would order from them again in a heartbeat.I just ordered from My Chicken Pet. My order will be in next week--5 Buff Orpingtons, 5 Barred Rocks. I'll let everyone know how my experience goes. They have a lot of negative reviews but I didn't see any of them until after I ordered. Thanks for sharing your experiences.