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I just bought a J8-48 and my day counter is stuck on day 16. When I hit the reset button it only resets the countdown to turn the eggs. How can I reset the day counter?

Also I can't set the temperature. I assume because it already thinks there is eggs in the incubator. When I hold the set button I can scroll through the alarm settings but when I just push set to change the temperature it just displays -0.1

Anyone have any ideas?