For those seeing this same error, our tech team has requested that we get very specific information in order to help troubleshoot issues like this. The details are here: https://www.backyardchickens.com/t/...with-byc-website-troubleshooting-tech-support
Basically, these are the bits they require when we submit a bug report, and without this info, they aren't able to supply us with much support:
Help us help you - when reporting a bug, use the following template and include as much of this information as you can:
Basically, these are the bits they require when we submit a bug report, and without this info, they aren't able to supply us with much support:
Help us help you - when reporting a bug, use the following template and include as much of this information as you can:
- Reproducibility: Were you able to reproduce this problem consistently?
- Repro Steps: What steps did you take to reproduce this problem?
- Expected: What action did you expect to occur when this bug appeared?
- Notes: Any additional information that will help us diagnose the issue
- Browser, active browser add-ons, and operating system
- URL where the issue occurs
