Which makes sense.. I guess maybe when you're placing an order they should say 'You're outside our 1 day shipping area' or something so you can decide if you want to risk it. When I placed my order it was beautiful and sunny, but then when my babies shipped a week later temps had taken a major down turn, esp at night. Also, when mine were shipped I was never given an ETA and my tracking info kept changing. It told me 2 nights in a row that it was in St Paul, MN. Then the night before they were delivered it told me they were in CLE and St Paul. I guess it's more of a lesson that I learned the hard way and want people to know before they order, esp since if they're looking for info about the hatchery they've probably never ordered chicks online before. I was told by a couple different places that farmers and suppliers don't really care all that much about delivery loss, they just reorder and/or get their $$ back. It's just business to them.