I recently placed an order for 13 Barred Rocks. They were to be delivered on October 19. Yesterday I got on their site and saw the same chicks would be available a week earlier.(October 13). I called and spoke with Judy who was very pleasant and helpful. She not only changed the shipping date for me(without a change fee as outlined in thier policy)
Then Judy was able to save me on shipping charges and stated I could get 2 more chicks with savings. Which I did.
I hope shipping and receiving go as well. I think with the kind of customer service I already received, they will. I'll let you know once they arrive.
That's great! We love Judi!
This morning we got our MPC order of 10 babies and everyone looks great so far, eating, drinking and bustling about! The breeds I was interested all lined up for a date that worked well.
The only hiccup, NOT a MPC issue, was when the USPS express mail shipping tracker information showed "departed Cleveland" for 24 hours with no further scans. The local post office was great about keeping me informed after I brought it to their attention, and called me right when they came off the truck at 4AM so I could attend to them at the earliest possible time.
Oh, I'm sorry that the USPS didn't keep you informed. I'm glad they all arrived safely. They look happy and I'm sure you will enjoy them for years.
I had the same issue last week with my delivery of 15 chicks. It wasn't MPC fault but mine showed having left Cleveland and no more updates until they arrived at my local post office. I thought it was strange.
I wonder why this is happening with live animal shipments. Mine also went to another post office a half hour away, who called me and offered to let me pick them up there. I did get a text from the USPS telling me they had been delivered after I got home. Strange
:( That sounds like a problem with the Post Office. I'm sorry that your chicks weren't delivered closer to your house.
My Pet Chicken