Originally Posted by Pyxis
I just wanted to post this here:
It's really long - it's a post I just put up on my work in progress website for my farm. I didn't want to copy it down here because of the length, but it's about the horrible experience I've had with the PO today. Just wanted to share with you guys because it'll make me feel better and you guys will understand better than anyone how I'm feeling, if you want to take the time to read it.
Well this is what I know having worked for the PO more than 18 years.
The hubbs have changed in the name of $$$. So there are less processing hubbs than in times past. I live near a hubb. Hubb being the main sorting place for surrounding POs.
Now in my case we do not sort. If I send a priority package to someone in syracuse it goes first to Rochester and than boomerangs back to Syracuse. That being said you may or may not know where the package goes each step or leg of the journey from California.
I also know that the last few times I ordered chicks they were late even though they were sent overnight. One batch were doa. Another they called and said I could come and pick up my chicks at the main hubb or wait til the next day. Mind you I had worked at the hubb and live not more than 10-15 minutes away. I of course drove and picked them up. As I recall one or two chicks had died.
All that being said. It is very important to have your chicks go out in the morning, not in the afternoon. If the chicks are sent out in the afternoon there is a good chance they will be sitting for some hours waiting for pick up. You want them in the system asap. Anyone shipping chicks should check to see what time the express mail is picked up in the morning or be there the minute the po opens.
The same would hold true for hatching eggs. Eggs lose there viability after a few days. Ship out five day old eggs and there's a good chance you'll have problems.
I hope things work out okay, but keep in mind that overnight is guaranteed. So if your chicks were not delivered on time you should expect the seller to refund to YOU the shipping YOU paid for. Only one seller ever did this for me even though I contacted all of them. Unless of course they replace your shipment with another.
I wish you well,