What is the contact info for the woman in Nappanee? I am just west of Indy and have used J&M for the past few years. I think they do a good job for chickens during the year (I don't know if they process in the summer). We raise turkeys at Thanksgiving to sell and this past year they really screwed up my dates so that I really had to rush to get people their orders. I think they get overwhelmed at that time of year. There is also a processing plant just across the Illinois line that we may try this year.
As for whether you get your birds back or not, yes you do. They pen each person's orders seperately and process them in the order that they come in. Since they do them in batches, they can keep yours together. I also agree that the Miller's kids are as nice as they can be.