Quote:
Originally Posted by
T Hi 
I wish that I was on the track to my refund! LOL!!!
With my separation last year, being off work for 6 months and trying to explain that NO I was not on unemployment and that I was sick, and then the fact that the 1 disability leave check for $600 that I did recieve for the 6 months was put onto it's on W-2 but the W-2 was not filled out right.
After I had already done all my forms online and had everything printed it wouldn't let me efile. I spent 2 hours at H&R lastnight. they swore that the 2 women could figure it out and get me answers and get it efiled! But of course it would cost me $221. Why does it cost that much when all she did was input the exact same stuff that I already had done?
Anyways......53 minutes on the phone with IRS later....... it was already taxed and I don't have to put it on my 1040! After all that!
The pricing structure bothers me - we have no control over it. Our office got into trouble for handing out too many discounts last year so now they limited it to a really small, small amount. I think I get $40 for the year, and no more than $20 per person and it has to be approved before I use it! Their pricing is based on the forms filled out, but not the amount of work involved, though in some cases the software is set up to discount based on situation. Some people come in with evrything all ready to go so it takes just 30 minutes or so to plug it all in, another 20 or so to go over potential areas they can look into for tax savings, sign the papers, e-file done in less than an hour. Someone else may come in with the same stuff needed to be filed, but they will walk in with a milk-crate full of finance related papers, many having nothing to do with taxes, and a shoe-box full of their day-trades and no info on the basis. I'll spend hours researching everything for them. The returns are the same price. I had someone come in on a business return yesterday and she just handed me hundreds of shopping recipts. They were separated by supplies, car expenses, inventory, bank deposits etc; but nothing had been tallied. I was actually glad to get it. Since it was a drop-off, I was able to work on it and learn a lot. Then I had the office manager go through the entire return with me when I was done to make sure everything was correct. I got her a log-book for her car, books to record her business expenses as she goes forward next year, found some deductions she overlooked when she did her prior year tax herself. It was expensive, but in the end I got her more money back in the prior year alone to cover all prep fees for 2 years and she has a good sized refund coming this year as well.
