I ordered 6 assorted chicks from MPC last year. Only 5 arrived as that was the time they had trouble with the incubators and losted all their BO eggs. I was not notified by email or phone that they even shipped. Customer service did give me credit for the missing chick, but they were not very nice about it and refused to give me any credit for the postage. (not their cost). Three months later I ordered 7 more to get the BO that was missing, this time I did receive an email stating that they would arrive a week later than planned, but did not receive any notification that they had shipped. I was very disappointed as MPC is local, but all my chicks arrived from Polk, Ohio and I thought I was supporting a local business. The shipping is expensive so make sure you order all you want the first time
. But despite a few newbie "errors"......All my chicks arrived on time and VERY healthy, they have matured into nice hens with a good rate of lay. My Australorp is huge, but the BO seems very small...she is still young yet though. The best compliment I can give though is ALL 12 ARE HENS!!!! NOT ONE ROO!!
ETA: Now that I am a BYC member I hope to be able to purchase any "replacements" to my flock from fellow members, but if I ever have a reason to order chicks thru the mail again, I would use MPC!
Edited by KimberlyJ - 4/2/11 at 6:08am