I got my chicks this past Friday & unfortunately my Ideal experience isn't what I'd hoped for. I've lost 1-2 chicks every single day. I had ordered Exchequer Leghorns, WCB bantam Polish & some bantam size Light Brahmas. I only have like 1-3 of each breed left now. None of those breeds compare (healthwise) to the red male chicks (packing peanuts) that came with my order, those are the most healthiest liveliest chicks I've ever seen in my life. Not sure what's up with the others but I did contact Ideal & their customer service is wonderful. They shipped out replacements for me today. Keeping my fingers crossed.
I also got my chicks from Ideal this Friday, I ordered 37 chicks (Kraienkoppe, black sumatras, black shamo, cayuga ducks, golden phoenix) five arrived dead(but I expected some losses). Then by the time I got home about 30 minutes, five more were dead. By Friday night I only had one cayuga duck, 2 black shamo, 1 black sumatra and 1 Kraienkoppe. :( I will call and see what the say about this. I have ordered in the past from them and have had casualties but never these many. I will update this when I speak to them on Monday.