I read reviews online, and all the reviews seemed to be good. Any problems they had were fixed right away. Great customer service. I know that they don't breed the chicks, and they ship from other hatacherys. But I'm okay with that. It's actually a really smart idea. They were relatively cheap. And there was free shipping. Plus a 3$ discount. And they often throw in extra chicks. I ordered, then I came on here to see that my fellow BYC members don't particularly like them. Because of the whole stealing photo thing.. I did not know that at the time of ordering. But has anyone ordered and got awful birds? Anything like that. Any BAD experiences? Not the picture stealing just the whole chick idea. Thanks!!!!