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Email address

post #1 of 4
4/2/12 at 6:49pm
Thread Starter 

I have tried on numerous occasions to change my email address but always get a message saying there was an error processing this request. I don't want to receive newsletters on my phone but I do want to receive them. Why will "it" not let me change my email address?

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post #2 of 4
4/2/12 at 7:34pm

Are you by chance not clicking "save user data" at the bottom of the page?

Judy
Happiness is when you can look at your chickens and smile....
Worry is interest paid on trouble before it comes due.

Flockwatching my little bunch of mutts, a favorite pastime.

BYC Troubleshooting article -- click here

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Judy
Happiness is when you can look at your chickens and smile....
Worry is interest paid on trouble before it comes due.

Flockwatching my little bunch of mutts, a favorite pastime.

BYC Troubleshooting article -- click here

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post #3 of 4
4/4/12 at 10:16am
Thread Starter 
Quote:
Originally Posted by flockwatcher View Post

Are you by chance not clicking "save user data" at the bottom of the page?



That's when I get the error message - when I click on save user data

 

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post #4 of 4
4/4/12 at 10:35am

Here are a few questions that will help us find, duplicate, and hopefully resolve the problem:

•  What is the URL of the page that you got the error or had problems?
•  What were the exact error messages (please copy and paste the entire message, screenshots are best)?
•  What were the exact steps you took before having the problem?  Please be as specific as possible so we can do exactly what you did.
•  How long has it been happening?  If only one time, what day and time did it happen?
•  Which browser and version are you using (eg., Firefox 3.5.9, Internet Explorer 7, etc.)
•  Have you logged out, deleted your internet cache, logged back in, and tried again?
•  Have you tried a different browser?
 

Rob - Married to my wife Emily for 12 years and have two daughters, 9 and 6.  Home to four hens
Nifty-Stuff.com | TheEasyGarden.com  | SufficientSelf.com | BackYardHerds.com
Upgrade to a Golden Feather Membership - Check Out BYC on Facebook

Having Technical Problems?  See here!

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Rob - Married to my wife Emily for 12 years and have two daughters, 9 and 6.  Home to four hens
Nifty-Stuff.com | TheEasyGarden.com  | SufficientSelf.com | BackYardHerds.com
Upgrade to a Golden Feather Membership - Check Out BYC on Facebook

Having Technical Problems?  See here!

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