saferwholesale.com

do NOT order from this site.  My husband ordered our coop from this site because he didn't have time to build one for us.

We placed the order on April 8th, the money got take out of the account April 9th and we have yet to get our coop shipped out!!

Not only was there an unexpected shipping delay, and we got ZERO notice, but I had to call 3 times in the same day to get that information told to me.

At first they extended a $100 credit to our account on their site for the inconvenience. I was more frustrated by the lack of communication from the company then the fact it was actually delayed. Things happen.

So I got told that the coop was due to be released for shipping on Mon, April 30th and that it would probably be sent out on Tues. My shipping was to be marked as priority and expedited. Come Fri, April 4th and no shipping information has been sent to me, so I call again and see whats going on.

I get told that there was ANOTHER 2 wk delay and they weren't able to even ship it out till Thurs, May 10th! Which means that not only was I given FALSE information yet again, but I wasn't NOTIFIED of this. There was also no note about expedited shipping...which would have added ANOTHER 2 wks onto my delivery!!  So if i hadn't have called I probably wouldn't have gotten my coop till the beginning of JUNE on an order placed in the beginning of APRIL.

I contacted customer service about my issues and they were very rude about everything. I finally got them to reimburse our shipping cost after threatening to turn them into the BBB.

NEVER ORDER FROM THIS COMPANY

bumping to make sure everyone is warned about this crooked company

Quote:

Originally Posted by lilchick 

Did you get all your money back?

i got our shipping back. I'm still working on actually getting my coop. I'm calling them again tomorrow and letting them know that they have till fri may 11th to get the tracking number in my hand or the order is getting cancelled and i'm having the bank dispute the charge.

Quote:

Originally Posted by lilchick 

I just googled their site and read dozens of complaints... Whoa what a rip off company... Hope you get your coop or money back. good luck!

thanks.

my hubby ordered it without checking out the company       but i guess you can even order from them thru ebay...i always thought ebay used more dependable companies

Quote:

Originally Posted by farmguycitygirl 

One of the scams is to delay you for two whole months, then it's too late for you to dispute the charge with your card issuer. At this point, you might want to issue the dispute just to be on the safe side?

thats why i'm going to issue it at the end of the wk. It will be at the 5 wk point and i'm not willing to wait any longer then that.

has anyone else had a similar issue? what did you end up doing?