Related Media/Links:
https://www.chickenguard.com/instructions/


Troubleshooting/Known Issues:

1. WHY DOES THE LOW BATTERY WARNING LIGHT FLASH, EVEN THOUGH I HAVE JUST REPLACED THE BATTERIES?
The LED light works on a voltage basis and cannot give a false reading. If you get a low battery warning light after you have installed new batteries, please check that the new batteries are fully charged.


2. WHY DOES THE LCD DISPLAY ON MY CHICKENGUARD NOT REMAIN ILLUMINATED?

This is normal. The LCD display ‘goes to sleep’ after a period of inactivity to increase battery life. You can reawaken your unit by pressing MENU.


3. I HAVE SET UP THE CHICKENGUARD, BUT THE UNIT IS COMPLETELY LIFELESS. WHAT’S GONE WRONG?

All of our units are thoroughly tested before they leave the factory. Please ensure that you have not pinched the battery cable wire between the lid and the box and you have correctly inserted 4XAA batteries with a good connection and that they are oriented correctly. Lastly, check that you haven’t pulled on any connector cables. Duracell batteries are not recommended.


4. WHY DOES MY CHICKENGUARD REPEATEDLY DISPLAY THE ‘DOOR JAM’ MESSAGE?

If the ‘door jam’ message appears repeatedly, this means that your motor is having difficulty in lifting your door. This could be for one of two reasons; either your door is not sliding easily on the runners, or you have a tangled cord. Please check your runners, the weight of the door (waterlogged wooden doors weigh almost twice as much) and also have a look inside your unit to make sure your cord is spun correctly on the spindle. Please note that you will not be able to re-calibrate the door with the lid removed. Simply removing the batteries will not clear this message – you will need to clear the obstruction.

How To:

Quick Setup Video


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