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  1. Bitterroot

    Brinsea Ecoglow 20

    Wish you'd said something earlier, I'd have swapped yours for the one I had that got way too hot. I don't see how something that practically burns my fingers when I flip it over to see what the temp is on the black surface could be remotely safe for new chicks. In a cooler room, maybe...
  2. Bitterroot

    Brinsea Ecoglow 20

    Interestingly enough, the seller of those on amazon is Brinsea. So are they out of stock, or not? I finally got a refund on my faulty, chick-burning unit, after they ran me around in circles for another couple days making every customer service faux pas they could along the way. Shame...
  3. Bitterroot

    Brinsea Ecoglow 20

    I'm not impressed with Brinsea. For such an expensive product, they really don't care if they drop the ball. It wasn't until I sent a nastygram yesterday that I received any sort of response. Almost 4 days after my initial contact with them. They said they'd be putting a new one in the mail...
  4. Bitterroot

    Brinsea Ecoglow 20

    Going on 24 hours, still no response from Brinsea. Guess it's time to take a moment to breathe, then make a phone call.
  5. Bitterroot

    Brinsea Ecoglow 20

    It's new, purchased from one of their dealers. It has the black radiant heat panel. I received a reply from them and had to forward purchase info since they couldn't find me in the system. Moved it to where it's now just sitting flat in the brooder tub, on some shop towels for these first...
  6. Bitterroot

    Brinsea Ecoglow 20

    Anyone have issues with theirs getting too hot? I temp gunned mine at 140 degrees F earlier on the heat plate, and it was too hold to hold a hand on for more than a split second. I've got an email in to Brinsea to see what they say about it. I'm really losing my faith fast in all these...
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