Ordered for the first time with them last week, my chicks we're due to be here tomorrow; instead, they showed up yesterday. All 26 of them! Everything was what I ordered (I think since I'm so green at all of this I let them put in a "rare" breed. Though, one of my partridge rocks has only one eye None were dead when they arrived nor died during the night! Their all thriving I would buy from them again.