I bought a new hovabator 1610. I set everything up and placed my button quail eggs in the quail racks. I set it up for a day. The motor ticks and get hot but wont move. I tryed to move it a little to see if it was stuck and the pegg wont move like its jammed. Nothing is in its way blocking it. Is it broke or is there an easy fix? I have to wait till monday to call the company I bought it from to see about a return. By the time the returns all straighted away I wont need it .