Hi, we are using a Brinsea Octagon 40 Advance with automatic egg turner and humidity pump for hatching chicken or duck eggs. The first turner stopped working in the middle of the second hatch. All of a sudden he would move a tiny bit, 'click' and fall back, without leaving his original position. We disconnected him from the power, tried to move it by hand over the stopping point, plugged back in...same result. Brinsea customer service was not too happy, but send a replacement within a week. Pointing out that the warranty for the turner would not renew and end at it's original date. Luckily we still had our old one, which we used as the back up (different brand). The new (probably refurbished) turner, finished the hatch without giving us any more grief. Now we are at day 2 of the third hatch and I am sure you can guess it ..... here we go again! The turner stopped working....again, this time without making any noises. Standing on a flat surface, lots of space around, not being played with, not overloaded, equal amount of eggs in both trays....but still.....refusing to do, what he is suppose to do = turn! Seriously?? This is not the cheapest unit and we are pretty disappointed and frustrated. It can not be normal that the turner has to get replaced every 1.5 hatches?!?! Glad, we kept the back-up from a different company. What are your experiences with this turner? Any suggestions besides contacting Brinsea again or getting rid of the whole thing?