I am gonna die right now. I made a Cackle order about a month ago. Canceled it a few days later. Their inability to communicate at all - no confirmation of the order, no one to answer the phone - just bugged me. I needed to know when to expect chicks, so I could work it around a family wedding. Because their phone is always busy, I e-mailed them AND faxed a note to cancel the order. GUESS WHAT? I got a written ship date in the mail today. And it is the date I will be out of state! What the...? I pray these folks get my new round of e-mails and faxes. I am sending them a letter, too. I am not mad, just freaked out. I do not want to be The Lady Who Let those Chicks Die at the Post Office.