Solved Can't login

Discussion in 'Announcements, Feedback, Issues, & Guides' started by lizzyGSR2, May 23, 2017.

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  1. lizzyGSR2

    lizzyGSR2 Guest

    I am here under @lizzyGSR usually. I had to sign up under a new name to get back in. Using "forgot password" hasn't helped, and neither has the link to contact BYC. Is there any way I can salvage my original username/e-mail login with BYC?

    I cleared all of the blocked e-mail addresses in my e-mail to make sure the e-mails from BYC weren't getting blocked, and that hasn't helped at all. Please help me get my profile back!
     
  2. Texas Kiki

    Texas Kiki Egg Pusher

    69,495
    292,525
    1,912
    Jul 31, 2015
    Houston, TX
    My Coop
    What is your other user name?
     
  3. lizzyGSR2

    lizzyGSR2 Guest

    My original username is @lizzyGSR . I created @lizzyGSR2 just so I could log back in.
     
  4. lizzyGSR2

    lizzyGSR2 Guest

  5. Happy Chooks

    Happy Chooks Free Ranging

    40,338
    3,204
    596
    Jul 9, 2009
    Northern CA
    My Coop
    What message are you getting?
     
    KikisGirls likes this.
  6. Nifty-Chicken

    Nifty-Chicken Administrator

    You can use the password reset tool, but if that doesn't work, use the "contact us" link to request that we manually reset your password and send it to that email account.

    (Note, for privacy reasons, we have to use the email address you have on file for that account.)
     
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