We just completing our first year of being a chicken family. It's been very rewarding! We wanted to add more chickens to our flock, and wanted some specialty chickens that we found online at mypetchicken.com. The order shipped Tuesday (18 FEB 2014), and tracking shows the box did depart Cleveland, Ohio's Sort Facility. It was "guaranteed" to arrive Thursday by 3 PM because it was shipped priority mail express 2-day. After reading other threads about USPS, I know that the guarantee means nothing, but I was hoping. Well, the USPS confirmed that they lost the order. They can't track it and they have no idea where it went. I called several times and went to talk to my local post office folks in person, and as of 4 PM Friday, no one knows where the shipment is. This is day three, and we all know that means that the chances of survival are getting slimmer by the minute. It makes me very sad to think about chicks starving to death because the USPS can't track a box properly. The USPS says that the tracking number is for "product and tracking information." Even our local post office told me that if the box had arrived at another sort facility (like Indianapolis), it would have shown on the tracking. I called My Pet Chicken, and they were appalled. They immediately put in a new order for us. It wasn't their fault, but they provided good customer service to make it right. They also warned us that the box may still arrive, and to not be surprised if they are all (or most) are dead. Has anyone else has had trouble with boxes not arriving this week? Or was it just a fluke with us? I don't want to go through this again. It's breaking my heart.