I didn't do my research and I was taken by Nicole and Alan Hyatt. Their website makes them sound like a reputable, highly-recommended company--they're not. If you read the posts here, on Yelp, and the Better Business Bureau, you get the real story. They are (in my opinion) scam artists trying to make a quick buck. My story: I purchased a coop from them that I was told to expect within six weeks. 10 weeks later, no coop. I cancelled my order after finally reading reviews and realizing I was unlikely going to get a quality product if I recieved one at all. Their excuses for the delay are the same as they were a year ago--coop redesign. Also, if I waited any longer, I would be subject to their draconian return policy--25% cancellation fee. My chicks are now in a new home, but it was quite the hassle to get my money back and find something similar at a good price. Like many people, I was drawn to Chicken Coops NW because the prices were so reasonable, but I guess you get what you pay for. Here are some observations on why you should stay away from this business: 1. They've changed their company name and website to avoid being associated with the "F" rating they recieved from the Better Business Bureau: Farm To Barn Hay Company, My Urban Farmers, and Chicken Coops NW. They are an LLC--not accredited. 2. All addresses associated with their business are incorrect (one is the local McDonalds!!). PS - I have their actual address--PM me if you need it. 3. They live on a small residential lot--it is unclear where they're making all these chicken coops. It's more likely that they are buying bulk, factory seconds (regardless of the country of orgin) and then passing them on as home-made. This is my guess. 4. Many people report that it takes three months to recieve their order. This is consistant with a business that wants to wait out your VISA's 60-day fraud period (the period in which you can get your money back from your credit card company), leaving you at the mercy of their purchase agreement. 5. Their facebook and business website(s) only post glowing reviews. They seem to delete negative comments from facebook. They report negative posts on Criagslist, etc... Did I mention that they advertise their coops on Ebay, Etsy, Facebook Marketplace, Craigslist, etc..., etc...? 6. Their negative reviews: Yelp, YouTube Video of Product I could go on and on. Please do not buy a coop from this company.