My last three orders from Ideal have been disasters. First order all chicks doa, second order lost 30%, my last order 70%. Ideal has been very good to work with and top notch customer service-no complaints and they have done their best to replace the chicks lost. I have doubts about the postal service also, I was called and told to pick my chicks up on the delivery docks. The weather was in the low 40's and who knows how long they were there. My first order the shipping box was smashed up and partly opened. Anybody else have similar problems?