I'm having issues with my new sportsman incubator. I have a test batch of eggs in, and the turner seems stuck.. It's not all levelling out at the same angle and when I hold down manual like it describes, it beeps but doesn't move. Any tips on what to do? The egg trays were hard to get out, but I did it. Still can't get the turners to go, and the hatching tray at the bottom won't come out. If I could somehow get the tray out, do you think that's why it isn't turning? I'll be calling the manufacturer once they open, but thought someone here could help me out in the meantime. I've read my manual. I've googled for an answer, but haven't come up with anything yet. Thanks!