Hi, I was wondering if anyone could help me with this, I usually let the mother hen(s) hatch the eggs so I really don't know how to use an incubator. We got 14 I believe quail eggs earlier and the woman we got them from nicely let us use her incubator but didn't explain how to use it very well so I am quite flustered right now. Its on my desk right beside me with the eggs inside it and it's on and I followed what the woman said, put water on the bottom and all,(in the right place), but whenever I try to turn it down it shuts off! And whenever I turn it up it wont go down from 104! And even though I open the vents it still wont cool down to 100 or 98 at least, I would really like to at least have some hatchlings from this but this is just annoying me to much. The one I am using looks like this, hope someone can help soon, don't want the pore little quail eggs to not survive the heat.