Feedback threads...

Discussion in 'Website Announcements, Feedback, Issues, & Guides' started by Poulets De Cajun, Apr 2, 2009.

  1. Poulets De Cajun

    Poulets De Cajun Overrun With Chickens

    I noticed that a negative feedback thread had been discussed, but had been closed due to the controversy. If we figured out a way to uniformly provide unsatisfactory feedback, could it be done? I realize there is a Positive feedback thread, however not everyone posts there, so just because someone isn't on it, doesn't necessarily mean its a negative. My thought was this:

    Responses to the thread would answer three questions, and three questions only.

    1.) From whom did you purchase eggs, birds, or other items?
    2.) What did you purchase? (eggs, birds, or other items)
    3.) On a scale of 1-5, one representing "dissatisfied," and five representing "extremely dissatisfied," how would you rate your experience with this seller?


    These three questions will provide information as a 'buyer beware' warning for other members, limit the amount of personal interjections, and hopefully prevent flaming resulting from uncontrolled responses. By controlling the answers with these three questions, and limiting answers to one word only, we can constructively give negative feedback as necessary to prevent other members from having negative experiences or financial loss.

    So what say you?
     
    Last edited by a moderator: Apr 2, 2009
  2. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member

    Chris, thanks for the post. This is definitely an important topic and one that the staff have discussed and struggled with. How to allow "helpful" feedback (positive and negative) without the negative feedback turning into flaming / ranting which it does.

    I think if there was a way for the members to provide feedback in a helpful, non-emotional manner and a mechanism to prohibit abuse, it would be very helpful to the community.

    I do like your objective questions below. It helps to remove any of the emotional posts like "this person is dumb and should be boiled in oil for shipping me birds / eggs that died."
     
  3. debilorrah

    debilorrah The Great Guru of Yap Premium Member

    I agree that boiled in oil is a bit harsh! [​IMG]
     
  4. katrinag

    katrinag Chillin' With My Peeps

    Is there any way to set up feedback like on ebay. Where you just click there name and can view the transactions? I would love to see that.
    One of the forums my hubby visits is set up like that and it is a god send.
    If you need ideas he visit Archery Talk.
     
  5. Cetawin

    Cetawin Chicken Beader

    13,752
    58
    333
    Mar 20, 2008
    NW Kentucky
    ahem yes I agree with OP.


    Debi..what? Why not? [​IMG]
     
  6. skeeter9

    skeeter9 Chillin' With My Peeps

    I really like that idea, Cajun! As a rule, we could say that anyone who does more than answer the questions will get their post deleted or edited. I think we would all benefit from this - I'm sure none of us has money to waste on bad transactions.
     
  7. DouglasPeeps

    DouglasPeeps Chillin' With My Peeps

    Feb 26, 2008
    Colorado
    I love the idea of being able to see feedback on sellers.

    In regard to hatching eggs
    What about adding a disclaimer to the person leaving feedback stating that feedback left shouldn't reflect how many chicks hatched. I think that some that are new to incubation do not realize that there are LOTS of factors that go into a successful hatch. That being said, I realize that there are also plenty on here who do know there are variables in successful hatching.

    Just a thought.
     
  8. patandchickens

    patandchickens Flock Mistress

    12,521
    103
    341
    Apr 20, 2007
    Ontario, Canada
    I don't know whether the mods would want the extra workload (and could TOTALLY understand if they didn't) but it could in principle be done the way the 'results on McMurray chick necropsies' thread was done last spring... you pm'd a moderator and if the post was acceptible they posted it, but the thread itself remained locked so there could be no unmonitored commentary. (Those who weren't here last spring, just don't worry about it, really, it's not an exciting story or anything, just concentrate on the mechanism I am describing [​IMG]).

    I would suggest though that rather than just a global 'satisfied/dissatisfied', it would be good to break it down into a couple separate categories, such as you could score your satisfaction with timely communication/shipping, the packaging of the eggs, and the quality of the chicks that hatched. (I think hatch rate should be left out since the post office is such an overwhelming influence on that).

    JMHO,

    Pat
     
  9. SundownWaterfowl

    SundownWaterfowl Overrun With Chickens

    In regard to hatching eggs
    What about adding a disclaimer to the person leaving feedback stating that feedback left shouldn't reflect how many chicks hatched. I think that some that are new to incubation do not realize that there are LOTS of factors that go into a successful hatch. That being said, I realize that there are also plenty on here who do know there are variables in successful hatching.

    I do agree with there being a thread for both the good and the bad, but I do also think that the basis for hatching eggs shouldn't be how many chicks hatched (as that depends on so many factors), as was stated above. Also the basis shouldn't be on the quality of chicks hatched, as you could purchase eggs from SQ stock, and get pet quality birds to hatch.

    Rating of 1-5 or 1-10 should have different catagories. Like:
    Packaging of the eggs:
    Communication:
    etc.​
     
    Last edited: Apr 2, 2009
  10. gabrielle1976

    gabrielle1976 Overrun With Chickens

    5,561
    58
    281
    Feb 21, 2009
    Columbia river gorge
    and if it would be to hard for the mods to edit all the post from people that just COULD NOT contain themselves from putting extra info in there, could something be set up in the form of sum kind of poll, or something so all they could do is post what there sapose to with no temptaiton to add a I hope they rot comment ect.
     

BackYard Chickens is proudly sponsored by