I have had both good and bad hatches from my eggs and shipped eggs. The last few hatches got continually worse and I was totally disgusted. I had 2 of my Phoenix eggs hatch last week, Friday we lost a chick, he had something wrong and I don't think it was a hatching issue. I had 3 more eggs from them that were due to hatch today (Day 21) Now these eggs I got stupid on and didn;t look at the calendar and actually stuck them in the hatcher a few days early. All 3 hatched last night, my first 100% hatch ever. I kept my humidity in my hatcher around 45-48% and they seemed to hatch quicker and easier. I will post pics tonight , I left them in the hatcher today to finish fluffing.