Hi chicken lovers! I am new to chickens and just received our first batch of chicks last week from McMurray, a batch of 25 however we received 27 The experience was negative unfortunately and ends with a partial refund of all the chicks we lost and another go with a new hatchery, My Pet Chicken. The first group of chicks all died except six of them. Since I've been so confused about how they died I looked up a lot on this forum and found this thread: https://www.backyardchickens.com/t/466306/new-order-of-baby-chicks-dying-fast Everything this poster describes was my chicks to a "T." So, I'm assuming they all died from the stress of shipping. We moved to another hatchery because McMurray refused to resend another batch of chicks on another day except Saturday. I believe my birds sat at the PO all day Sunday until they called to have me pick them up LATE Monday morning. I was frustrated to say the least. Our new batch of chicks arrived this past Wednesday morning at 5am. It's been 48 hours since their arrival and we've only lost four. A lot better than the last chicks (I'd lost at least 10 by that time) but I'm still perturbed that we're loosing any at all. I check on them a few times during the day, change water, feed (if needed), check for pasty butt and clean the bedding if needed also. They all received Quik Chick upon arrival in their water, I dipped all their beaks and monitored the temperature of their brooder. I feel like all my bases are pretty much covered. So, concluding, is there anything else I'm missing? Is it normal to loose a few birds upon arrival? Has anyone else experienced something like this? About how long until I know we're in the clear and no more birds are going to die from stress? Thanks for any help! I'm so happy to have found this forum!