Well I had someone order a decal from me off my site, and I sent it out in a timely manner. Next thing I know they are telling me I sent the wrong one, and they want me to send the correct one out TOMORROW and then they will send back the first decal. So I go to my site and check to see if I made a mistake and placed the wrong cart button to the wrong decal.... nope, they worked fine. I checked the Cart order and they showed up fine there too. So I informed them that they must have hit the wrong button and did not check the cart order and paid for it any way. If they had noticed it before I sent it out, I would have happily changed it for them, but as it is now, the order stands. The mother?.... emails me and says that my website is so cluttered and that is why they hit the wrong button.......... OK, even if that is true, it still tells you on the Cart order what you are ordering before you press pay. Why is that my fault? I would have been more apt to change it out for them if the tone of the e-mails were not so demanding. My site says no refunds...... I only do it if I've made the mistake........ And some times I do make them..... but this was not one of them..... Am I wrong?