help help cancell order still charged to my account and still arrived!

Discussion in 'Raising Baby Chicks' started by Hobbley_Farm, May 8, 2009.

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  1. Hobbley_Farm

    Hobbley_Farm Chillin' With My Peeps

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    Sep 9, 2008
    Pilot Mountain, NC
    I have two hundren chicks sitting at the post office right now that were meant to be cancelled. I checked my bank statement and they did charge me for them. I can't get in touch with them. It's cackle hatchery. What do I do! I don't have anywhere to put them and keep them seperated. I also can't afford cost on my bank statement. This is a clerical error on Cackle Hatchery's part. But I'm worried about those chick sitting at the post office. I don't knwo what to do! Any advice? I just don't know what to do!
     
  2. lockedhearts

    lockedhearts It's All About Chicken Math

    Apr 29, 2007
    Georgia
    I would pick the chicks up and get them settled, it is not their fault. You can pick up some large totes at WalMart pretty cheap to hold them in.
    Cackle may not be open yet.
    Do you have a name of someone you spoke to to cancel the order?
    I would call the Hatchery in a bit, explain the situation, give them date, name of who you spoke to to cancel and see how they want to handle.
     
  3. meriruka

    meriruka Chillin' With My Peeps

    Oct 18, 2007
    I'd go pick them up. Hopefully you can sell them & recoup your money.
     
  4. Farmer Kitty

    Farmer Kitty Flock Mistress

    Sep 18, 2007
    Wisconsin
    I guess, if it were me, I would pick them up and try to find somewhere to get some water and food into them and some heat on them. The welfare of the chicks needs to come first. Maybe the bathtub(where you don't have anywhere else, until you can get ahold of Cackle.

    Remember, you cancelled the order and even if they don't want to do something about taking them back, they should not charge you for them.
     
  5. Hobbley_Farm

    Hobbley_Farm Chillin' With My Peeps

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    Sep 9, 2008
    Pilot Mountain, NC
    My impulse is to pick them up but at the same time I'm affraid that if I do that will somehow be construde as accepting the second order that was meant to be cancelled. I really can't afford the double charge and the double feed. Or going out and buying tottes for chicks that I wasn't planning on having. Not to mention extra feeders and waterers...brooder lights. All my chick items are being used right now. (Because I got the one order that I planned on) This is crazy! The post office has 200 chicks just sitting there and I don't know what to do and can't get cackle for another 30 minutes at the earliest
     
  6. Hobbley_Farm

    Hobbley_Farm Chillin' With My Peeps

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    Sep 9, 2008
    Pilot Mountain, NC
    Quote:They SHOULD not but will they? I'm freaking out right now. I am not normally one to freak out on a forum!
     
  7. andrea98

    andrea98 Chillin' With My Peeps

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    Apr 10, 2009
    in my barnyard....ohio
    wow im sorry for you & those poor babies..
    you could always post em in the paper or craigslist, im sure some one wld buy em just because they dont have to go thru the hassle of ordering & shipping & waiting
    hope for the best for all of you
     
    Last edited: May 8, 2009
  8. conny63malies

    conny63malies Overrun With Chickens

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    Annetta Kentucky
    If you cant take them ,call a animal shelter or humane society and see if you cant meet up with them at the PO and if they take them. Its not their fault, they are just chicks. ETA Do you have proof that you cancled the order and confirmation that the hatchery received it?
     
    Last edited: May 8, 2009
  9. Hens_And_Chicks

    Hens_And_Chicks Chillin' With My Peeps

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    Feb 23, 2009
    Ohio
    Where in NC are you located?

    Never mind - I see that now.
     
    Last edited: May 8, 2009
  10. Hobbley_Farm

    Hobbley_Farm Chillin' With My Peeps

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    Sep 9, 2008
    Pilot Mountain, NC
    my problem is two fold...i am worried about the chicks and I do understand that it's not their fault but at the same time I can't afford the cost of two orders. Not to mention if I were going to order 400 chicks I would have looked for a better package deal from what ever hatchery. I am by no means in a position to donate the cost of those chickens
     
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