Babette has a big wad/ball of semi dry poop all round her vent..sticking out of her vent. About 1/2 the size of a ping pong ball. I've got her in the bathtub, and I'm trying to loosen it with warm water on a washcloth, but I'm afriad I'll hurt her vent. To really soak it off, can I put warm water in the tub and give her a full on soak/bath? Can I use soap? She is alert, eating and drinking with clear eyes. Thanks. ETA Please help, I got a better look and her vent looks completely blocked..