I ordered a 1588 Genesis Hovabator last Thursday ( a week ago) from Home and Barn because I had heard how good they were to deal with. They sent me an order confirmation saying that they would email me when it was shipped. I have not received an email from them yet. I have emailed them, and also called them, several times, but I only get an answering machine. Am I unreasonable to expect the Hovabator to be shipped when I ordered it over a week ago? This seems very slow to me. Heck, I ordered kitty litter from Foster and Smith three days ago, and it came today! I am thinking of just canceling the order and getting a ECO 20 instead, it was a tossup. Is this the common practice at Home and Barn? Or am I just being really impatient and unreasonable? I have some eggs coming and I am all excited about them.