I pre-sold 10 BC Marans chicks on eggbid in November that were to ship in April. Last month the neighbor's dog killed ALL my BC hens except one, so there was no way I could fill the order. I e-mailed the guy and let him know and asked how he would like me to refund his money. At first he said a check, but while I was in the process of getting the money transferred from PayPal to my account he changed his mind and wanted PayPal, so I had to cancel that and put the money back in PayPal. While I was waiting on that to clear my aunt passed away and I was out of town for a few days. When I got back I had a TON of nasty e-mails from this jerk threatening me! Like life never happens to him!! I guess I learned my lesson...no more pre-sales and no more selling to people with negative feedback. I hate to be cynical, but people like that make you that way! Just had to get it off my chest...thanks for listening!