I'll try and make a long story short. We bought a new HE washer/front loader 4 years ago. In that time we had to have a tech out 4 times. The warranty was up in June and the blasted thing broke in November. Two things broke on it and it wasn't worth fixing. So we went ahead and bought a new washer. This time we got a top loader HE machine. Purchase date 11/29. Monday the thing broke. So we had the appliance guy come out and he said the motor was bad and he will order one which will take a week to get it. Yeah a week. So this is the second time we are going to have to do the laundromat thing in just 6 weeks. My parents had the same washer from the time I was in 3rd grade till after I graduated high school and left the nest. My inlaws have had the same washer for 12 years. They just don't make them like they used to. We have gone through 4 in the last 16 years and have had to purchase our 5th. Only one of them didn't break but we gave to my sil when we moved across country. One we bought used and gave it away when my hubby got me a new washer and dryer (the dryer we had bought used and hubby repaired the wheels several times) because the ones we had were on their last legs. I am following all the loading instructions on them and caring for them the way the manual states. But come on they just aren't being made well. Just 6 weeks and the motor goes bad. The average family can't afford to replace their washers every 4 or 5 years. Oh and our dishwasher broke over the summer and it couldn't have been 5 years old.