Ideal put my payment back in my account..why?

[chixie]

why would Ideal put my payment back in my account?

 

[allaboutdemchicks]

Whatever you ordered was unavailable.

Have you called Customer Service with them??

 

[chixie]

I am going to call them at 8

 

[chixie]

shouldn't they have notified me... my ship date was suposed to be tomorrow

 

[austinhart123]

i dont think they bill you or take the money till the order ships out, but i would call them

 

[chixie]

I have online banking and they took the money out last thursday. my ship date is tomorrow and now my money is back in my account as of this morning... I am waiting for them to call me back
Its taken care of due to be shipped tomorrow

 

[austinhart123]

its all sorted out?

 

[chixie]

yes... my bank took the money out but put it back...I deal says they will capture the money tomorrow when they ship my babies

Made me feel stupid

 

[Nyrial]

They did the same to me, authorized my card, bank hold, money back in... for now

 

[txchickie]

Same with my Ideal orders. I'm an online banking junkie and watch our account like a hawk.
Ideal did a hold on the funds the day before shipping, the next day on ship day the hold was gone and they money was still there in my account, the day after that Ideal had their money. It's my bank's fault, I think.