I live in the country--like 80 miles from ANYThing. I need to order online. I'm not sure what I'm going to order yet, but I'm pretty sure its mites. We have lots of dust for them to bathe in, so I'm a little perplexed. My husband will spread ash and make an ash bath right next to the coop. I need to clean the coop out anyway, but should I spray it with something? Also where do I buy food grade DE and whatever else I will need. I'm not opposed to chemicals but need to know the egg withholding times as well. I have 3 little ones and a fulltime job, and dh is going to be gone the rest of the week. I'm sorry I would look google and look, but I'm really short on time right now, so I really, really appreciate someone "holding my hand" through this. I'm very frustrated. We got goats and everyone said it would be years before we had problems, and we had all sorts of problems right off the bat. Same thing with the chickens, LOL. My grandma said they never had mites/lice, or I'd ask her. She had chickens for 50 years! Go figure! BTW, we have a small farm and we built it from scratch, so no other chickens have ever been here. Thanks a bunch!