I'm hoping someone can come up with a treatment for my little hen. She is a runt who had a chronic ear infection a couple of years ago which I managed to get rid of. Her latest ailment has to do with the feathers on the back of her neck. It started with a few ingrown feathers that were infected. That skin had become hard and tough and the feathers weren't breaking though (I'm assuming). I removed them, but ever since that area has been prone to having the folicals become infected. She is now nearly completely bald on the back of her neck.There is no reddening of the skin, but there is white pasty content surrounding the folical or base of grown feathers. The folicals are plugged and appear zit like, without the redness though. I have been applying polysorin in the hopes of warding off bacterial infection, and have managed to get the worst infections eradicated, but after a week of treatment the entire area is weeping clear liquid from the folicals if disturbed. In this area, the feathers do not seem to be developing that hard shell to break the skin. Other than this condition she has seemed to be behaving normally, her comb and face aren't pasty and she is active, however I am getting worried that this infection isn't going away. I have isolated her in the house to keep her warm. We have no vets around here who know anything about birds, so any help would be appreciated.