Should have texted me. I practically live at the big box hardware stores. I could tell you isle and bin number LOL. FYI so can the new search apps for the store. I know the regular employees and they me. The new hires don't seem to last more than their trial period before they leave and go to the next place hiring with a sign on bonus. They stay long enough to get that bonus money and rinse and repeat. There's no motivation for self improvement or advancement anymore. They're taking advantage of the money and hiring situation at the moment.Well, I can't resist adding my experience from a while back:
One morning I went to a big box home improvement store (Lowe’s) to get mortar mix for the cement board seams in my shower. After wandering around the store, mostly near the cement board display trying to find the mortar appropriate to it, I gave up and started looking for an employee to ask. When I located an employee here is the actual conversation that ensued (no embellishments or exaggeration I promise!):
Me: can you tell me where the mortar is located to use with Hardiebacker cement board and maybe what kind is recommended?
Employee #1: What???
Me: (repeat the above)
Employee #1: What kind of party are you having? What is it?
Me: Not party…Hardiebacker. It’s cement board.
Employee #1: So, you’re building a fence? (But now is consulting her handheld device.)
Me: No, I’m using the cement board in redoing my shower. I need mortar for the seams and want to know where it is in the store.
Employee #1: What are you looking for?
Me: Mortar to use with Hardiebacker.
Employee #1: So, what letter does it start with?
Me: Hardiebacker is “H” and mortar is “M”.
Employee #1: (still looking at handheld device) so does “mortar” end in “t-a-r”?
Me: Yes. Where is it located?
Employee #1: Ummmmmmm.
Me: Would it be better if I went up to Customer Service and asked there?
Employee #1: Yeah, ‘cuz I don’t understand…….
Me: (at Customer Service) can you tell me where the mortar is located to use with Hardiebacker cement board and maybe what kind is recommended?
Employee #2: What is it you want?
Me: (repeat question for 4th time)
Employee #2: What do you want to do with it?
Me: It’s cement board for my shower. I need mortar for the seams and want to know where it is in the store and maybe what kind would be best.
Employee #2: Just a minute, I’ll call someone.
**She does and the nice man actually knew what I was talking about and had an ANSWER! Yay! Fortunately, I found intense humor in all this.