Lost the tool bar above the "reply" window

Discussion in 'BYC Website & Forum Feedback & Announcements' started by azygous, Mar 13, 2016.

  1. azygous

    azygous Chicken Obsessed

    9,560
    2,496
    411
    Dec 11, 2009
    Colorado Rockies
    Is it my computer or is the web site having a glitch? I can't post photos or customize the type or add emojis. I want my tool bar back!
     
  2. Pork Pie Ken

    Pork Pie Ken Monkey Business Premium Member

    27,360
    11,014
    616
    Jan 30, 2015
    Africa - near the equator
    Maybe its your PC going off the rails - the site seems fine to me [​IMG]

    CT
     
  3. TwoCrows

    TwoCrows Show me the way old friend... Staff Member

    31,940
    4,453
    581
    Mar 21, 2011
    New Mexico, USA
    My Coop
    Sometimes things disappear on me too. Definitively use Chrome here on BYC as it works the best. I have found that if I turn off my browser and sign back into BYC, all the functions return. Sometimes even a restart on your PC is needed as well.
     
  4. azygous

    azygous Chicken Obsessed

    9,560
    2,496
    411
    Dec 11, 2009
    Colorado Rockies
    My OS is Chrome, but I will log off and log back on as well as restart my computer and see if it helps. Thanks for the suggestion.
     
  5. azygous

    azygous Chicken Obsessed

    9,560
    2,496
    411
    Dec 11, 2009
    Colorado Rockies
    Nope, none of that worked. Still no tool bar above the reply or new thread windows.
     
  6. azygous

    azygous Chicken Obsessed

    9,560
    2,496
    411
    Dec 11, 2009
    Colorado Rockies
    I have narrowed this problem down to my Firefox browser on this particular laptop. The Firefox browser on my other laptop will show the reply window tool bar. My Safari browser on this computer shows the tool bar okay when I open a window to post a replay or new thread.

    I've cleared all my cookies. I've logged out, and logged back in. I've shut down and restarted my computer. Nothing works. It's obviously not a problem with the BYC web site, but does one of the techs have a suggestion?
     
    Last edited: Mar 14, 2016
  7. Latestarter

    Latestarter Overrun With Chickens

    2,118
    669
    250
    Mar 18, 2014
    North East Texas
    I too am experiencing this issue along with several others... for instance;

    I can NOT read the thumbs up comments from others on any post. When I click to read the comments I get:
    Insufficient Permissions
    You do not have permissions to view user reputation
    Logout and try again with an administrative account, or contact a site administrator for support.

    When I use the quote function I get all this BBcode instead of a plain text quote box.

    @support Can you help us out here?
     
  8. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member

    We're looking into it. Is it still happening? Do you have a screenshot of the error and the URL of the page that is giving you the error?
     
  9. chicknmania

    chicknmania Overrun With Chickens Premium Member

    4,924
    153
    301
    Jan 26, 2007
    central Ohio
    IIt is not your pc, I've been having problems with this site for a while now.
     
  10. Latestarter

    Latestarter Overrun With Chickens

    2,118
    669
    250
    Mar 18, 2014
    North East Texas
    Everything seems to be back in working order now. Thanks @Nifty-Chicken
     

BackYard Chickens is proudly sponsored by