Solved Membership purchase issue

Discussion in 'Announcements, Feedback, Issues, & Guides' started by janiedoe, Jul 8, 2019.

  1. janiedoe

    janiedoe Crowing

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    May 7, 2017
    East Texas
    Problem:
    My membership expired and I have been trying to renew for several weeks. (I hate the ads because they slow down the byc ap so much)
    The problem is that whether I try renewing through my profile, or through the byc store, it automatically tries to send me to PayPal. PayPal just keeps trying to load but never does.
    Question: How do I use another method of payment. That option isn't offered anywhere that I can find. (While I would prefer to use PayPal, it just will not load.)
    Other info: my devise is a Samsung Note 8 which I use for almost everything.
    PayPal is working fine with all other websites.
     
  2. CarpCharacin

    CarpCharacin Cyprinus carpio

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    782
    Aug 17, 2016
    Salt Lake City, UT
    My Coop
    I think paypal might be the only payment option. The best way to get the premium membership is through your account here, so it is applied to your account automatically. Did you try clearing your browser cache? Can you try using a different device, like a computer?
     
  3. janiedoe

    janiedoe Crowing

    407
    867
    257
    May 7, 2017
    East Texas
    I did clear my cache. I haven't tried to renew on my computer. I will give that a try this evening. Thank you.
     
  4. Cryss

    Cryss Free Ranging

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    Nov 12, 2017
    Northwest New Jersey
    PayPal is the only way?
    That leaves me out.
     
  5. Texas Kiki

    Texas Kiki Egg Pusher

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    Jul 31, 2015
    Houston, TX
    My Coop
    No.
    I do not use PayPal and I have bought a few PFMs.
     
    casportpony likes this.
  6. Texas Kiki

    Texas Kiki Egg Pusher

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    Jul 31, 2015
    Houston, TX
    My Coop
    When you click on the Purchase option it takes you to this page:
    Screenshot_20190708-190658.png

    I click on the 'Pay with Debit or Credit Card' option to use my CC.
     
    Nifty-Chicken and casportpony like this.
  7. CarpCharacin

    CarpCharacin Cyprinus carpio

    4,425
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    782
    Aug 17, 2016
    Salt Lake City, UT
    My Coop
    But even if you pay with a debit or credit card, I think the payment is still processed through PayPal.
     
    Texas Kiki likes this.
  8. janiedoe

    janiedoe Crowing

    407
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    257
    May 7, 2017
    East Texas
    Thanks y'all. I just went to my browser and logged in. I payed using paypal but it loaded just fine using the browser rather than the app. I should have done that in the first place. Hind sight and all that.
     
    Texas Kiki and CarpCharacin like this.
  9. Texas Kiki

    Texas Kiki Egg Pusher

    69,036
    290,265
    1,912
    Jul 31, 2015
    Houston, TX
    My Coop
    Oh ok.
    I don't log into to PayPal though so I assume others that don't have a PayPal account can pay like I do with that option.
     
    CarpCharacin likes this.
  10. CarpCharacin

    CarpCharacin Cyprinus carpio

    4,425
    22,122
    782
    Aug 17, 2016
    Salt Lake City, UT
    My Coop
    Yeah, I don't think you need a PayPal account, but I haven't gone through the payment process myself.
     
    Texas Kiki likes this.

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