WOW what a wonderful experience with customer service. I have 2 of my batch of cornish X still living. They are dropping like flies even though I have done everything recommended. I have talked to many people and the general consensus is that I got a bad batch, maybe they got a new breeder. So I called to tell them about my experience. They were very understanding and we discussed the care of them. They decided to send me a new batch. They will ship out today! Its such a nice change to have GOOD customer service from a company. Meyer will stay on my list!!