Mobile app keeps shutting down.

Discussion in 'Announcements, Feedback, Issues, & Guides' started by MotherOfPeepPeeps, May 2, 2018.

  1. MotherOfPeepPeeps

    MotherOfPeepPeeps Songster

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    Apr 16, 2018
    Missouri
    I use the mobile app on my phone; today the app keeps shutting itself down and requiring me to restart it and complete four or five recaptchas to prove I'm not a robot. I only have my phone available to me at this time, so I can't check it on other devices to see if the problem extends beyond the app.

    Is anyone else having this issue? Any suggestions?
     
  2. DuckLady

    DuckLady Administrator

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    Have you tried uninstalling and reinstalling the app as well as making sure it has the latest updates? That usually does the trick for me with an app that doesn't want to behave.
     
    Yorkshire Coop likes this.
  3. MotherOfPeepPeeps

    MotherOfPeepPeeps Songster

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    Yes, I have.
     
    casportpony likes this.
  4. TwoCrows

    TwoCrows Bird is the Word

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    I've heard your browser in your phone or other mobile device isn't much different from the app. So you might uninstall the app and just use BYC straight off Google.
     
  5. MotherOfPeepPeeps

    MotherOfPeepPeeps Songster

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    Apr 16, 2018
    Missouri
    I uninstalled and redownloaded again, and for the moment it seems to be working now...
     
    DuckLady, casportpony and TwoCrows like this.
  6. TwoCrows

    TwoCrows Bird is the Word

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    Some apps just don't play nice with certain devices. I don't use the app here on BYC, I might give it a try one of these days. :D

    I hope it keeps working for you! :)
     

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