I am a new chicken mama and I have 2 roosters and 4 hens in a new coop that is raised off of the ground about 2 feet with a ramp to go in the coop. I hung their food from the roof inside the coop just above the roosting bars. They refuse to go in and eat. I even out a trail of food into up the ramp leading to the feeder but they will stand on the ramp and not go any further. Any suggestions?